Horizon Strategies
Solutions
Support
Strategies
Solutions
Support

At Horizon, we understand what it takes to make your food service system effective and efficient... developing strategies which factor in the variables of your situation, implementing solutions that create best practices for success, and providing support for your staff, your software, and your hardware.

The 2013 Horizon Users Group Conference offers classes that will highlight each of these areas and show how they can be developed and applied practically within your work environment. Additionally, networking with others will offer insight into their solutions and their success.

Developing a strategy for your food service operation is crucial to your success. Without a strategic plan, your efforts may be more likely to succumb to the pressures of a changing economy, to rules and regulations, and to personnel issues.

Through the Horizon 2013 UGC's classes, networking, and speakers, you will discover ideas and suggestions for setting up your own blueprint for building a successful operation in your school.

Implementing effective solutions into your food service processes is an essential part of achieving success. Solutions are not just about applying best practices, but considering everything from hiring the right people to buying the appropriate hardware.

Through years of experience in providing scalable solutions for large and small districts, Horizon is the industry leader in innovative ways to take your district's food service operation to the next level.

Horizon knows, understands, and provides the value and power of a competent support structure to enable the ongoing success of your system.

Well-trained engineers and analysts work with your staff, your software, and your hardware from implementation and beyond to make sure that your operations work as smoothly as possible, day in and day out.

What an awesome place and conference! So glad I attended!

Great job! Very well-planned. Keep up the great work!

First timer, and it's been a great conference so far!

 

Horizon UGC appThere's an app for that! Check out our new Horizon UGC smartphone app in
the Tools tab.

Register
Download PDF of Agenda and Class Information
Download PDF of Agenda and Class Information
Thank you for joining us!

Gallery photos are ready!

To view general Users Group Conference photos, click here. To download the general Users Group Conference photos, please visit our Facebook site.

To view Derby Night portraits and to order prints, click here.

Enjoy!

Another Horizon Users Group Conference is in the record books, and we are so grateful for your attendance. Your contributions, suggestions, feedback, and participation are what make our Conference successful!

We would like to thank our speakers Jim Hemmen, Linda Stoll, and Joanne Kinsey for their iUGCnteresting and informative talks... everything from inspiring us to dream big to the nitty gritty of how to obtain funds. We are appreciative of their experience and their insight.

Our deepest thanks go to our generous sponsors, for without them, we could not offer the kind of conference that you've come to expect.

If you haven't already completed our online survey, please take a few moments to let us know what you thought about the conference. Take me to the survey!

Thank you again for your attendance. Safe travels to all, and we hope to see you again in 2014!

Thank you to our Diamond Sponsor, UnyPOS

Register

I needed to talk with others in my profession about how they get things done, and I needed to know from the experts that we were doing it right. After this conference, I feel like I'm on the right track!

If registration for the three-day event is received between January 1–March 15, 2013, the rate is $1,595.

Includes:

Register
  • General sessions
  • Product Update sessions
  • All training classes & workshops
  • Tuesday evening event
  • Wednesday afternoon activities
  • Movie night
  • Lodging at Lake Lanier Islands Resort Monday, Tuesday, and Wednesday nights
  • Dinner Monday evening
  • Breakfast, lunch, & dinner Tuesday & Wednesday
  • Breakfast & lunch on Thursday
  • Round-trip airport transportation

If registration for the three-day event is received between January 1–March 15, 2013, and lodging is not needed, attendees will receive the standard rate of $1,195!

Register

Includes:

  • General sessions
  • Product Update sessions
  • All training classes & Workshops
  • Tuesday evening event
  • Wednesday afternoon activities
  • Movie night
  • Lunch Tuesday, Wednesday, and Thursday

If you only plan to attend the first day of the conference, and you register between January 1-March 15, 2013, the rate is $395.

Includes:

Register
  • General sessions
  • Product Update sessions
  • Tuesday evening event
  • Lunch & dinner Tuesday

 

*All-Inclusive registration includes lodging, all meals, activities, and roundtrip shuttle airport transportation on Monday, 3/25 and Thursday, 3/28

**First Day Only registration includes sessions, updates, and activities on Tuesday, March 26 only

Registration fees for cancellations received prior to December 31, 2012, are fully refundable.

Registration fees for cancellations received January 1 – February 22, 2013, are refundable less a $200 fee, and 50% of registration fees will be refunded for cancellations received February 23 – March 15, 2013.

Registration fees for cancellations received after March 15, 2013, are non-refundable.

 

Registering by fax or mail? Download registration forms here.

 

Agenda

This was my first time at the conference, and I wasn't sure what to expect. I have to say I was pleased with the nice balance of classes and down time. I feel like it was worth the cost to my employer.

Monday  
7:00pm – 9:00pm  Welcome Dinner
   
Tuesday  
7:00am – 8:30am Breakfast/Registration
8:30am – 9:30am Opening Session
9:30am – 10:15am Strategies in School Nutrition: Top Chef's Vision for a Sustainable District
(Jim Hemman)
10:15am – 10:30am Break/Technology Pavilion
10:30am – 11:15am Product Update Sessions
11:15am – 12:00pm Product Update Sessions
12:00pm – 1:30pm Lunch/Technology Pavilion
1:30pm – 2:15pm Strategies in School Nutrition: Innovation in the Lunchroom (Linda Stoll)
2:15pm – 3:00pm Strategies in School Nutrition: Don't Take Technology for "Grant-ed" (Joanne Kinsey)
3:00pm – 3:15pm Break/Technology Pavilion
3:15pm – 4:00pm Product Update Sessions
4:00pm – 6:30pm Free Time
6:30pm – 10:00pm Evening Event: The Horizon Derby (Mouseover to view event info)
   
Wednesday  
8:00am – 9:00am Training Classes & Workshops — Course #1
9:00am – 9:15am Break
9:15am – 10:15am Training Classes & Workshops — Course #2
10:15am – 10:30am Break
10:30am – 11:30am Training Classes & Workshops — Course #3
11:30am – 12:30pm Lunch
12:30pm – 1:30pm Training Classes & Workshops — Course #4
1:30pm – 1:45pm Break
1:45pm – 2:45pm Training Classes & Workshops — Course #5
3:30pm – 5:30pm Afternoon Networking Activities: Customer Choice (Mouseover to view activities)
7:00pm – 9:00pm Movie Night: "Argo" (Mouseover to view information)
   
Thursday  
8:00am – 9:00am Training Classes & Workshops — Course #6
9:00am – 9:15am Break
9:15am – 10:15am Training Classes & Workshops — Course #7
10:15am – 10:30am Break
10:30am – 11:30am Training Classes & Workshops — Course #8
11:30am – 12:30pm Lunch
7:00pm – 9:00pm  Welcome Dinner

Strategies. Solutions. Support.

7:00am – 8:30am Breakfast/Registration
8:30am – 9:30am Opening Session
9:30am – 10:15am Strategies in School Nutrition: Top Chef's Vision for a Sustainable District
(Jim Hemman)
10:15am – 10:30am Break/Technology Pavilion
10:30am – 11:15am Product Update Sessions
11:15am – 12:00pm Product Update Sessions
12:00pm – 1:30pm Lunch/Technology Pavilion
1:30pm – 2:15pm Strategies in School Nutrition: Innovation in the Lunchroom (Linda Stoll)
2:15pm – 3:00pm Strategies in School Nutrition: Don't Take Technology for "Grant-ed" (Joanne Kinsey)
3:00pm – 3:15pm Break/Technology Pavilion
3:15pm – 4:00pm Product Update Sessions
4:00pm – 6:30pm Free Time
6:30pm – 10:00pm Evening Event: The Horizon Derby (Mouseover to view event info)

 

8:00am – 9:00am Training Classes & Workshops — Course #1
9:00am – 9:15am Break
9:15am – 10:15am Training Classes & Workshops — Course #2
10:15am – 10:30am Break
10:30am – 11:30am Training Classes & Workshops — Course #3
11:30am – 12:30pm Lunch
12:30pm – 1:30pm Training Classes & Workshops — Course #4
1:30pm – 1:45pm Break
1:45pm – 2:45pm Training Classes & Workshops — Course #5
3:30pm – 5:30pm Afternoon Networking Activities: Customer Choice (Mouseover to view activities)
7:00pm – 9:00pm Movie Night: Argo (Mouseover to view information)

 

8:00am – 9:00am Training Classes & Workshops — Course #6
9:00am – 9:15am Break
9:15am – 10:15am Training Classes & Workshops — Course #7
10:15am – 10:30am Break
10:30am – 11:30am Training Classes & Workshops — Course #8
11:30am – 12:30pm Lunch

 

Product Updates

10:30am-11:15am 11:15am-12:00pm
3:15pm-4:00pm
Room 1
OneSource/KidServe Front of the House OneSource/KidServe Front of the House - - -
Room 2
OneSource/KidServe Back Office MyPaymentsPlus MyPaymentsPlus
Room 3 VBOSS Back Office FastLane OneSource/KidServe Back Office

*All times and classes are subject to change.

All training classes offered have been approved by SNA for CEU credit. Mouseover class names to see descriptions.

8:00am-9:00am 9:00am-
9:15am
9:15am-10:15pm 10:15am-10:30am 10:30am-11:30am
Room 1
Back Office Basics Break OneSource/KidServe Front of House for Experienced Users Break TrainSmart: Web-Based Training for All Levels
Room 2
Using Technology to Increase Participation Break SourceBoard: Using Digital Signage to Inform, Educate & Entertain Break OneSource/KidServe
Order Processing
Room 3
OneSource/KidServe Front of House for Experienced Users Break MyPaymentsPlus Basics Break MyPaymentsPlus Troubleshooting
Room 4
Preparing for your Administrative Review Break VBOSS Troubleshooting Break FastLane Troubleshooting
Room 5
Free & Reduced Application Processing for New Users Break OneSource/KidServe Inventory Setup & Maintenance Break OneSource/KidServe POS for
New Users
Room 6
Support Lab Break Support Lab Break Support Lab
11:30am-
12:30pm
12:30pm-1:30pm 1:30pm-1:45pm 1:45pm-2:45pm
Room 1
Lunch OneSource/KidServe Basic Troubleshooting Break OneSource & KidServe Advanced Troubleshooting
Room 2
Lunch Marketing & Social Media: Reaching Parents & the Community Break Converting from Fastlane to OneSource
Room 3
Lunch OneSource/KidServe Menu Planning for New Users Break Free & Reduced Verification Process
Room 4
Lunch Managing Your Warehouse Operations with OneSource Break TrainSmart: Web-Based Training for All Levels
Room 5
Lunch Online Free & Reduced Applications Break Advanced Menu Planning & Nutrition Analysis
Room 6
Lunch Support Lab Break Support Lab

*All times and classes are subject to change.

All training classes offered have been approved by SNA for CEU credit. Mouseover class names to see descriptions.

8:00am-9:00am 9:00am-
9:15am
9:15am-10:15pm 10:15am-10:30am 10:30am-11:30am
Room 1
OneSource/KidServe Front of House Letters Break OneSource/KidServe End-of-Month Reporting Break Free & Reduced Application Scanning
Room 2
Converting from VBOSS to OneSource Break Incorporating Reimbursable Meal Vending Into Your Program Break Physical Inventory Best Practices
Room 3
Maximizing System Integration: Information Flow in OneSource Break OneSource/KidServe Production Break Preparing for Next School Year
Room 4
Protecting Your Assets & Keeping Your Food Safe with Temperature Management Break Using BidAdvantage for Schools with OneSource Break TBD
Room 5
Component-Based POS: Lose the "Meal" Button Break SIS & Direct Certification Imports Break Menu Plan Ordering
Room 6
Support Lab Break Support Lab   Support Lab
11:30am - Lunch and Airport Shuttle

*All times and classes are subject to change.

 

 

Networking Events

Horizon is always pleased to offer events throughout the Users Group Conference which allow attendees a chance to relax, visit with colleagues, and just have fun. These informal events provide a great opportunity to network with other industry professionals outside the classroom environment, and it's also a good time to meet several members of the Horizon staff.

I had SO MUCH FUN on the zipline!! It is something that I've wanted to try, but never found the time. Who would have thought that an educational conference would be the place I finally did it?!

Horizon DerbyThe Tuesday night events during Horizon's Users Group Conferences are always a crowd pleaser— the first time during the busy day that everyone has a chance to really relax and visit with colleagues.

This year, in keeping with the fun-filled, high-energy festivies of the past, Horizon is pleased to offer Casino Horse Racing.

Casino Horse Racing is a unique, exciting, highly interactive stage show with lights, sound, and a lot of action.

The announcer's exciting presentation of the races, a well-decorated stage, lights, music between races, and the sounds of a real horse race underscoring each race... all combine with the prize drawing at the end of the evening to create an experience guests will not soon forget!


ActivitiesThe 2012 Horizon Users Group Conference introduced several new afternoon activities in which attendees could participate, conveniently located within the Lake Lanier Islands Resort. We're bringing back the very popular ziplining and boat ride, and we're adding hiking and Masterpiece Mixers. And for those of you who'd rather head into the city, do your own thing, or just cool your heels, of course, there's the option to choose none of these activities

Be sure to choose one of the options when you register. Participation is limited in each activity, and registration is first-come, first-served.

 

Here is more information on the activities to be offered:

  • Boat excursion around Lake Lanier
    Enjoy a 90-minute scenic tour around Lake Sidney Lanier. Relax with colleagues and enjoy the beautiful scenery and refreshing beverages. This is a great way to experience the natural beauty of springtime in the South.
  • Zip-lining around Legacy Lodge
    Try out seven exciting zip lines and two sky bridges all located around Legacy Lodge. Be enchanted by picturesque views and entertained by knowledgeable guides as you breeze your way throughout your adventure.
    (250 lb. weight limit)
  • Masterpiece Mixers
    Looking for something new, exciting and creative to do? Come join us to mix up your own masterpiece. We'll supply the canvas, the paint, and the brushes, while our professional, fun teachers will guide you step by step in creating your own piece of art that you take home at the end of the event. This fun event is designed for all levels, from "never held a paint brush" to avid artists. Beverages provided.
  • Legacy Limits trail hike
    Legacy Limits offers the hiking buff a 1.6 mile trek around the tip of Legacy Island. This is a natural trail formed by deer and other hiking enthusiasts. It runs along the water's edge, with natural obstacles placed by Mother Nature herself. Come and enjoy the flora and fauna of a southern springtime. Hiking boots or well-soled shoes are recommended.
  • No activity

 

Movie NightWednesday night, after you've enjoyed the afteroon activities, we will meet in the media room. Comfortable chairs and a large viewing screen make for a relaxing time watching the movie, Argo. Before and during the movie, you'll be treated to beverages, snacks, and freshly-popped popcorn. And finally, movie goers will have an opportunity to win some cool door prizes.

We hope you'll join us for our final networking event of the conference!

You can watch the trailer and find out more about the movie here.

Argo

Lake Lanier Islands Resort

Forty-five minutes from northeast Atlanta, Lake Lanier Islands Resort is situated on the shores of Lake Sidney Lanier and is Georgia's most visited lakeside resort destination. This breathtaking site encompasses natural beauty in a private setting, making it an ideal location for family vacations, romantic getaways, business conferences and meetings, weddings, and more. It also encompasses an impressive list of accommodations and amenities sure to exceed the expectations of the most discerning traveler.

Whatever your interest, Lake Lanier Islands Resort in Georgia ensures you a truly memorable experience.

Visit Lake Lanier Islands Resort web site.

The resort was wonderful! I rode the boat around the lake, and it was sooo relaxing after a long day of classes. The weather was perfect, too. I hope it is as nice next year.

 

 

** PLEASE DESCRIBE THIS IMAGE **

Speakers

It was nice to have speakers who have been 'in the trenches' of the lunchroom like we have.
A speaker's words have more impact when you feel like they understand the issues you face day in and day out.

 

Jim HemmenJim Hemmen is currently the Child Nutrition Services Director & Executive Chef for Roosevelt School District in Phoenix, Arizona. In addition, he is a member of the adjunct faculty staff at the world-renowned Le Cordon Bleu College of Culinary Arts in Scottsdale, Arizona, where he has taught hospitality business classes and shared his industry experience since 2003.

Jim has over 30 years' combined industry experience, holding a variety of positions. During this time, he held significant leadership roles with large hospitality companies servicing Fortune 100 companies in Arizona and the Pacific Northwest, and he owned and operated a successful restaurant and a gourmet food development company that practiced "farm to table" concepts for a over a decade. He now maintains a consulting practice that coaches small businesses to practice many of these ideals and to develop success principles. He has a Bachelor of Arts degree in Hospitality Management from Washington State University.

Jim recently embarked on designing and leading the district to develop a five-acre property into a sustainable food distribution facility, culinary instruction lab, wellness and nutrition education center, and a living-edible landscape. This project has created a gathering place for students, parents, educators and the community to learn about healthier lifestyle practices and enjoy fresh highly nutritious meals together.

Jim’s passion for hospitality and culinary arts are what drive him to succeed and to get up every day to serve those around him. People who know him will often hear him say, "Some of life’s best moments are experienced sharing great food and beverages with people who you love, who inspire you, and who uplift your spirits."

 

Linda StollLinda Stoll, MPH, is currently the Executive Director of Food Services at 86,000-student Jefferson County School District, Golden, Colorado, and has worked in the school nutrition industry since 1983. Prior to Jeffco, Linda served as Director of Food Services for Boulder Valley School District, CO and Director of Nutrition Services for Mat-Su Borough School District in Wasilla, Alaska. 

Linda’s approach to innovating her school nutrition programs has earned her peer and industry recognitions over the years. Hiring an executive chef and doing more quick scratch cooking, conducting focus groups to better understand student demands, working with local companies to create new products, and partnering with schools to run the student stores and vending machines are a few creative solutions she has implemented.

Most recently, Linda was recognized as Food Service Director of the Month for May, 2012 by Food Service Director magazine. In 2011, she was named as winner of SNA’s Silver Leadership Award, which recognizes a director who demonstrates outstanding leadership, dedication, fiscal achievement and innovation in menuing/merchandising.

Linda received her Master of Public Health from Loma Linda University.

Joanne KiinseyJoanne K. Kinsey has been a professional educator for thirty-five years. Her undergraduate and graduate degrees are in Home Economics/Vocational Education. After teaching school four years, she accepted a position as Director of School Food Service for the Camp Lejuene Dependent Schools at Camp Lejeune, North Carolina. Ms. Kinsey has been active in Child Nutrition Programs in North Carolina, Pennsylvania, the New England area and currently Virginia.

After serving in numerous management capacities, Ms. Kinsey created her own firm, THE KINSEY KOMPANY. She has presented seminars and workshops covering a wide range of topics in management, personnel training and nutrition education. She has also conducted research for large food companies in relation to the school food service market.

Mrs. Kinsey works closely with the Child Nutrition Foundation (CNF) serving as a national trainer for numerous educational programs. She also provides technical support for the National Food Service Management Institute located in Oxford, Mississippi. During her time in Pennsylvania, Joanne served as a Master Instructor for Project PA. This initiative is a joint food service training program between the Pennsylvania Department of Education and Penn State University.

Joanne participated in several People to People Citizens Ambassador delegations with the School Nutrition Association visiting South Africa and China. She traveled to El Salvador as part of a medical mission team in 2008 and 2009. As a result of her travels, she remains active in the international effort to promote child nutrition partnerships around the world.

Joanne is very active in the School Nutrition Association (SNA). She is a past president of the state associations in New Hampshire and Pennsylvania. She served as Northeast Regional Director and the Education Chair on the SNA Board of Directors.

Joanne is Director of School Nutrition Services for the Chesapeake Public Schools. The district has 47 schools with a student enrollment of 40,000 in grades K-12.  The Chesapeake Public Schools School Nutrition Program was recognized in November 2010 as a District of Excellence by the School Nutrition Foundation.

She has been featured in School Foodservice and Nutrition magazine (May 97, April 2010) under “Profile of Success”, Food Service Director Magazine (Feb 98, May 2010), and numerous other publications for her innovative school programming. She was named the Outstanding Food Service Director of the Year for the state of Pennsylvania for 2003-04 and Virginia 2010. She also received the 2006 Lauretta Woodson Award for exemplary service to the Allentown School District and Citizens of the Commonwealth of PA. In 2009 she received the FAME Golden Star Award for Foodservice Director of the Year. In May 2010, Joanne was recognized with the prestigious Silver Plate Award (Elementary/Secondary Schools) from the International Food Manufacturers Association.

 

Horizon Users Group Conferences have a long history of providing informative, entertaining speakers, and this year is certainly no exception.

This year we welcome Jim Hemmen, Linda Stoll, and Joanne Kinsey speaking on the topics of “Strategies in School Nutrition”.

Please click on the tabs above to find out more information on our speakers for the 2013 Horizon Users Group Conference.

 

Tools

Horizon 2013 UGC Conference Funding Advice

In these challenging economic times, it is sometimes difficult to gain funding for conferences and training opportunities without sufficient justification for the cost.

Horizon is pleased to provide the information you need to present to your manager to help them fully understand the benefits of your attendance at our annual conference. Through the conference training and networking, you will gain a greater understanding of how to make your software a more successful and efficient part of your school food program's daily operations. With that kind of initiative and commitment from you, funding for your attendance is more likely to be seen as an investment, rather than an expenditure.

Click on the tabs to the right to view the information available to assist you in your cost-justification preparation.

 

Horizon UGC appUse our Horizon UGC app to keep up-to-date on what you need to know about during your time at the 2013 Users Group. You'll be able to see the agenda at a glance, post your own messages to the news feed*, receive important push notifications from and stay in contact with Horizon staff. Available for both iPhone® and Android® users.

More information will come to the app as the conference gets closer. You'll want to stay on top of it all with this handy app!

 

Visit the Horizon UGC app page. (Window will open on top of this page.)

 

 

Below are some easy-to-follow instructions after you click the link or graphic to go to our app page.

1. a) On the app page, use your smartphone to scan the QR code -OR- b) enter your email or mobile phone number into the space provided.

2. If you use the QR code, you will be taken directly to the app store to download the Yapp Box. (Note: The Yapp Box is the app that contains the Horizon app, much like iTunes® contains your songs.)

If you entered a mobile phone number or an email address you can receive on your mobile phone, you will receive a message that provides a link to the app store.

3. Open the link you receive.

4. Click "Install."

5. Click "Accept & Download."

6. Once the app has downloaded, find the "Yapp Box" app on your smartphone and click to open it.

7. The Horizon UGC app will start to install. (If it seems like it's taking too long to install, try clicking on the app icon and see if it will start.)

8. That's it! Enjoy your app!

If you would like to be updated with Push Notifications, be sure to allow that when prompted. Whenever we make changes to the app, your app will let you know that an update is available.

*Once you've installed the app, you may also post message to the news feed; however, if you need to contact someone, please use the "Contact" tab for any questions you may have.

 

 

How to Justify Attending a Conference
Following are suggestions for how to justify your UGC attendance:

  • Offer to prepare and deliver a short presentation and Q&A session to your colleagues when you return to share what you learned. Others can benefit from your attendance too!
  • Share conference materials, PowerPoint presentations, and handouts with your colleagues. As a three-day attendee, you have unlimited access to training materials provided for you on the jump drive you will receive at registration.
  • Explain what you plan to get out of attending and how that will benefit your work, organization, and customers.
  • Be ready with a plan that shows who at your organization will cover for you while you are attending the conference.
  • Compare the cost of attending with the cost of attending another educational course, conference, or on-site training.


Why You Should Attend
You will come away from the conference equipped with tools that can impact your organization in a positive way.

  • You will come away from the conference equipped wirth tools that can impact your organization in a positive way.
  • Valuable training classes for users of all skill levels
  • Breakout sessions to learn about product updates
  • New Horizon product introductions
  • Technology pavilion allows one-on-one time with hardware providers
  • Cost- and time-saving strategies
  • SNA continuing education units (CEU)
  • One-on-one support and advice for district-specific issues
  • Learn how other Horizon users put technology to use in their districts

Letter to Your Manager
Copy and paste this letter into an email or Word document to send to your manager to request permission to attend the 2013 Horizon Users Group Conference.

Subject: Improving my Understanding and Usage of our Horizon Software Solutions

Dear [put your manager's name here]:

 

While we have already benefited from using Horizon's technology solutions, I have an opportunity to further improve the way I use their software in our day-to-day operations. I believe that by attending the annual Horizon Users Group Conference this year, I will have the opportunity to bring back new ideas that will help us efficiently and effectively deal with our operational challenges in a positive way.

The 2013 Horizon Users Group Conference will focus on the following areas:

  • Generating revenue with Horizon solutions
  • Increasing participation with streamlined processes
  • Reducing waste and controlling costs
  • Improving food safety
  • Providing systems training and SNA CEU credits
  • Encouraging new ideas through networking

By surrounding myself with industry peers, Horizon staff, and their vendors, I will gain a better understanding of how Horizon solutions can help our organization increase revenue and reduce costs, which in turn will allow us to provide better service to our customers.

In order to maximize this investment, I will be happy to prepare a follow-up report which shares what I have learned during the conference that directly relates to the increased efficiency of our food service technology and processes. I will be glad to share this information and conference materials with the entire food service team as needed.

If you have any questions about Horizon's Users Group Conference, please let me know and I will share the conference literature with you. You can also view the conference website at www.horizonsoftware.com/2013UGC. I hope you will agree that my attendance at this training event would make a significant, positive impact on our organization.

 

Best regards,
[Your name will appear here

 

Cost-Saving Tips:
With a little advance planning and some online research, you can find ways to save even more money and improve your chances of justifying your attendance.

  • Register early. Register on or before 12/31/12 and take advantage of the lower conference rate.
  • Don't go hungry or spend a fortune on meals. All full-conference registration packages include breakfasts, breaks, lunches, and dinners.
  • Save on rental cars. Shuttles will be provided between the airport and the conference center at various times on Monday and Thursday.
  • Fly airlines that are offering special rates. If you book far enough ahead, you can sometimes find discounted flights that will result in significant travel savings.
  • Earn continuing education credits.

 

Post-Conference Reporting
Commit to your manager that you will prepare and share a conference report with him or her and your team.

Examples of information you might include in the conference report:

  • Executive summary of key themes, concerns, ideas, and practices discussed
  • Keynote session highlights
  • Specific breakout or session highlights
  • Two or three detailed ideas from the training classes that will impact your day-to-day usage and/or processes
  • Networking event takeaways (new contacts, why they are important, who will follow up and when)
  • Program ideas or recommendations picked up or thought up while at the conference

Travel

I was very impressed with how smoothly the conference ran. Never having been to Atlanta, I was worried that I might get lost. Fortunately, I knew where I was supposed to be and what I was supposed to do all along the way.

Driving

Horizon Software is looking forward to seeing you at the 2013 Annual Users Group Conference. If you are driving, Lake Lanier Islands Resort is located at:
    7000 Holiday Road
    Lake Lanier Islands Resort
    Buford, GA 30518

Located north of downtown Atlanta, take I-85N to I-985N to exit 8 (Lanier Islands Parkway). Follow the signs to Lake Lanier Islands Resort. Or take GA 400N to exit 14. Go East on GA 20, turn left on Peachtree Industrial Boulevard and left on Lanier Islands Parkway.

Airport Shuttle Pickup

Shuttle times to and from the airport will be announced closer to the event time.

If you are flying and planning to utilize one of a shuttle, please send Julie Denmon your flight information as well as your cell phone number as soon as possible so that she may coordinate capacity needed for each shuttle. It will be of great help to the drivers if we can provide them with your cell phone numbers. They will already have your flight information, but cell phones help a great deal in the event they need to contact you.

In the event you miss the first shuttle, please notify Strictly Business Limo Services that you will catch the next available shuttle.

 

Airport Shuttle Departure

Horizon will also provide a shuttle run from the hotel back to the airport on Thursday, March 28.

Shuttle times will be announced closer to the event time. You will be instructed where to gather at least 15 minutes before departure.

Atlanta Airport Information

We will make every effort to make your shuttle transition as smooth as possible. For those who have never ventured through the Atlanta airport, below are a few helpful facts you should know:

  • Strictly Business Limo Services will be operating the shuttles. If you should need to call them once you arrive at the airport (should your flight be delayed, cannot find a greeter, or need directions, please call 770-925-2900 or 404-569-3602.
  • You will meet the shuttle driver at Door LN-1. (Complete information regarding shuttle location and pick up can be downloaded here. ) A greeter will be there with a Horizon Users Group sign.
  • For more information about Hartsfield-Jackson Airport, you can visit their web site or you can download this fact sheet (PDF).

Sponsors

I enjoyed the Product Fair. At first, I didn't think I would learn that much, but listening to each of the vendors made me start to think of ways we can improve in the future.

 

Horizon works closely with vendors to provide the very best technology to help run your school food service program. Please contact Steve Davis or Amy Huff if you are interested in supporting our Users Group Conference or would like additional information.

Diamond Sponsor

UnyPOS is a supplier of point-of-sale and industrial products. UnyPOS's core products include cash drawers, touch-screen displays, and POS terminals. In addition, they also design and manufacture kiosks and OEM custom applications. UnyPOS has a global footprint with facilities in the US, Canada, and two joint venture locations in Latin America. Their technical expertise, product portfolio, and global reach are unmatched. This diversity is a considerable strength and enables them to leverage opportunities across industries and geographies. 

UnyPOSVisit the UnyPOS web site.

Gold Sponsor

Horizon has partnered with SMART Temps to offer an integrated temperature management solution, TempAlert. TempAlert is the only wireless temperature management system that is seamlessly integrated with menus and production records to ensure Hazard Analysis and Critical Control Point (HACCP) compliance. Food temperatures are automatically submitted to production records, helping clients meet all HACCP reporting requirements with ease and eliminating the tedious chore of hand-written temperature logs.

TempAlert also helps food service operations avoid costly food losses by continuously monitoring temperatures in freezers, refrigerators, milk coolers, and storerooms, and sending alerts via email, text, and/or phone if temperatures are not in the proper range.

SMART TempsVisit the SMART Temps web site.

Gold Sponsor

USI (U-Select-It Intelligent Dispensing Solutions) offers intelligent dispensing solutions for every segment of traditional food service and non-food-dispensing markets. Leading the way with the VendNetwork, USI (IDS) is integrating vending into today's cashless society with the broadest cashless support of all. Providing solution-oriented approaches increases convenience for consumers and expands the use of vending equipment into new applications—maps, tools, safety equipment, office supplies, school lunches, medical supplies, and more.

USI  Visit the USI web site.

Silver Sponsor

The FeePay™ online meal and activity payment system is easy to set up and use, reliable and secure. Created by cutting-edge Minnesota software developer TIES, FeePay was a finalist for the national CODiE Awards and won a prestigious Tekne award from the Minnesota High Tech Association.

BankCard Services Worldwide  Visit the BCSWW web site.

Silver Sponsor

Electrone has been solving customers' IT problems for over 20 years as suppliers of IT peripherals and keyboards. Electrone offers a range of custom, standard, and hybrid solutions for data input. Horizon and Electrone partnered in the late 1990s to design and implement the Horizon ZPad and ScanPad devices.

ElectroneVisit the Electrone web site.

Dell is one of the largest hardware providers in the world, and Horizon has been an active reseller for their products for over five years. Dell selected Horizon as one of only a few resellers in the education market. Because of this relationship, we are informed of new products and technologies before they are publicly released, and advised about emerging hardware solutions that may benefit our client base.

DellVisit the Dell web site.

 

FAQ

 

From the time I registered to the time I left for the airport, everyone at Horizon and at the resort were very helpful and answered all of my questions.

 

Qualifying for the Early Special depends upon receiving your registration by January 11, 2013. Your payment is not due at the time of registration. Payment for all registrants must be received by March 16, 2013.

You may pay by check, credit card (VISA or MasterCard), or purchase order number.

Horizon will reserve your hotel room upon receipt of your registration, but each attendee is responsible for securing his/her own travel plans. You will receive detailed information to help with coordinating your travel at the same time that you receive your conference registration confirmation. The most current information concerning travel will also be posted online. If you would like to extend your stay, please contact Julie Denmon by phone, 770-554-6353 ext. 201, or by email, and she will make arrangements for you.

We have arranged with Lake Lanier Islands Resort a special room rate for those attendees who want to extend their stay and enjoy the area and its attractions. Please contact Julie Denmon by phone, 770-554-6353 ext. 201, or by email, and she will make arrangements for you.

Once you've determined which shuttle time you would like to use after the times have been announced, please plan your flights accordingly. Remember to allow time for airport security checks, baggage claim, walking the concourse, etc. And when planning your flight home, please allow at least an hour of travel time from the hotel to the airport.

Yes. Scheduled transportation via shuttle bus will be provided. Times for the shuttle runs will be sent with your registration confirmation as well as being posted online.

Horizon shuttles will run only at the designated times. In the unfortunate event you should happen to miss the provided shuttle, you will be responsible for your own transportation. Taxis are available at the airport and hotel for a designated cost.

Check in at the resort registration desk upon your arrival on Monday. On Tuesday morning prior to the beginning of the conference, you will be provided a welcome package at Horizon's registration area at the conference center. It will contain all of your instructions about the conference. This will be your starting point for finding your way around the conference.

For participants who are staying at the resort for the full conference, all meals from Monday evening dinner through Thursday lunch are provided.

For participants attending the full conference but not staying at the resort, all lunches from Tuesday through Thursday (and Tuesday night’s dinner event) are provided.

For participants attending the first-day event, lunch and dinner on Tuesday will be provided.

 

Back Office Basics

Audience: Customers interested in our back of the house products: Inventory/Procurement and Menu Planner/Production

Description: This session focuses on the concepts and best practices for tracking inventory on hand, usage and the challenge of placing an accurate food order. Once the concepts are established, understanding how Horizon's software solves these challenges becomes much easier to understand and plan for.

Note: Sessions covering actual functionality are scheduled separately.

Free & Reduced Application Scanning

Audience: Central Office staff

Description: Collect your handwritten applications and scan them as digital records for import into Horizon's Free & Reduced software. This material accommodates VBOSS, OneSource, and KidServe users.

Online Free & Reduced Applications

Audience: Central Office staff

Description: Allow parents to submit their household information online when applying for Free & Reduced benefits. This material will accommodate VBOSS, OneSource, and KidServe users.

SIS & Direct Certification Imports

Audience: Central Office staff

Description: Nightly imports from your Student Information System are a critical piece of your FOH operations. Changes in regulations require districts to perform multiple imports of Direct Certification files into the Horizon software. For the CO staff responsible for importing SIS and DC files, learn to configure these imports for regular, repeatable results.

FastLane Troubleshooting

Audience: Front office Project Managers and IT support

Description: Discusses the most common technical support items involved with FastLane POS at Central Office and Site. Horizon support reps will share their troubleshooting expertise to identify root causes and effective resolutions.

Note: A separate workshop will cover support items for the VBOSS F&R and Accountability software.

Converting from FastLane to OneSource

Audience: Project managers and IT support

Description: Discusses the preparations needed for migrating your FastLane and VBOSS front of house data to Horizon's OneSource or KidServe software.

Incorporating Reimbursable Meal Vending Into Your Program

Audience: Food service director or central office management team

Description: See for yourself how a Horizon Smart Enabled vending machine can increase participation while potentially reducing your costs.

Managing Your Warehouse Operations with OneSource

Audience: Existing OneSource Warehouse users

Description: Share best practices for efficiently managing the distribution of food and supplies from your external vendors to your sites through Horizon's central warehouse functionality.

Marketing & Social Media:
Reaching Parents & the Community

Audience: Food Service Directors, School Administrators, Media Specialists, and/or anyone who works with marketing school-related offerings to students and parents.

Description: Understand the importance of marketing every aspect of your food service operation… from your cafeteria to your staff to your food.

MyPaymentsPlus Basics

Audience: Director or upper management team

Description: Everything you need to know about operating with Horizon's powerful online prepayment solutions. A separate class will address troubleshooting and support.

MyPaymentsPlus Troubleshooting

Audience: Existing MyPaymentsPlus users

Description: Share best practices for supporting and troubleshooting common scenarios with reports, account setup and communication.

Note: A separate class focuses on functionality and marketing of the program.

Advanced Menu Planning & Nutrition Analysis

Audience: Experienced Menu Planner Users and/or dietician

Description: Back by popular demand, a dedicated session to share best practices with your peers for accommodating the new regulations and maintaining your recipes and menus.

Component-Based POS: Lose the "Meal" Button

Audience: Experienced users

Description: Let the software identify meals for more accurate reimbursement and let your cashiers focus on great service by replacing the generic meal button with individual components for better reporting, purchase history and integration with back office operations.

Free & Reduced Application Processing for New Users

Audience: New Users

Description: By popular demand, this dedicated session focuses on application processing and related configurations in the OneSource Free & Reduced software.

Note: Separate workshops are offered on verification, letter setup, application scanning and online processing.

Free & Reduced Verification Process

Audience: Central Office staff responsible for processing F&R applications

Description: Learn how to properly select applications for verification, perform the necessary follow up and complete verification.

OneSource/KidServe End-of-Month Reporting

Audience: Experienced OneSource or KidServe users

Description: Gain an in-depth knowledge of the must-use POS, Accountability, and Free and Reduced reports.

OneSource/KidServe Front of House for Experienced Users

Audience: Experienced OneSource/KidServe users

Description: Go beyond the basic features to cover functionality and system options in more depth.

Note: Separate sessions to discuss letter setup, imports, reporting and troubleshooting and are scheduled.

OneSource/KidServe Inventory Setup & Maintenance

Audience: Central Office staff

Description: This hands-on class shows you how to keep your inventory updated with accurate packaging, vendor and pricing information throughout the year. Fine tune the list of items available at different sites and share best practices with your peers.

OneSource/KidServe Front of House Letters

Audience: Current OneSource or KidServe users responsible for Free and Reduced and Point of Service

Description: Learn to set up and use notification letters for both the POS and Free & Reduced modules.

Menu Plan Ordering

Audience: Current OneSource or KidServe back office users

Description: EZ-Step wizards let you use your menu planner and perpetual inventory data to convert needed servings to case quantities for your most accurate food orders ever!

OneSource/KidServe Menu Planning for New Users

Audience: New back office users working at Central Office

Description: Use the powerful menu planning and nutritional analysis tools offered in Horizon OneSource/KidServe to improve efficiency and accuracy.

Note: A separate session is scheduled for Production.

OneSource/KidServe Order Processing

Audience: Back Office Central Office Staff

Description: Even before a true perpetual inventory is in place, use shopping list orders and delivery templates to place accurate orders that are received on time.

Note: A separate session is scheduled for Menu Plan Ordering.

Physical Inventory Best Practices

Audience: New Inventory users

Description: This hands-on class applies Horizon's best practices to counting, reconciling and reporting your physical inventory.

OneSource/KidServe POS for New Users

Audience: New users

Description: This workshop will cover POS operations and configurations in Horizon OneSource and KidServe.

OneSource/KidServe Production

Audience: Central Office Staff and Site Managers using Production

Description: Your site functionality can be used to manage daily food production and leftovers.

OneSource/KidServe Advanced Troubleshooting

Audience: IT staff or anyone responsible for supporting Horizon's software and database

Description: We'll go beyond the basic training issues and user errors to resolve the more technical issues requiring assistance from Horizon engineers.

OneSource Support Basic Troubleshooting

Audience: OneSource/KidServe Project Managers and IT support staff.

Description: Learn how to troubleshoot the most common technical support issues involved with the powerful OneSource solution. Our most advanced support reps will share their troubleshooting expertise to identify root causes and effective resolutions.

Preparing for Your Administrative Review

Audience: Food service directors or central office management team

Description: Learn how to prepare for and pass the CRE audit and SMI audit using Horizon's software.

Protecting Your Assets & Keeping Your Food Safe with Temperature Management

Audience: Anyone interested in learning about our temperature management system

Description: Learn more about food safety practices and HACCP compliance. TempAlert will make your food safety program more efficient and accurate.

SourceBoard: Using Digital Signage to Inform, Educate, and Entertain

Audience: Anyone interested in learning about our digital signage product

Description: Get basic training on how to set up your slides and edit them. You'll learn basic tasks and common troubleshooting methods.

Preparing for Next School Year

Audience: Anyone involve in preparing for the start of a new school year

Description: You'll learn about of all the tasks you need to complete to be prepared for the start of school along with common troubleshooting methods. We'll also make sure you are aware of all the training resources we have available during this hectic time of year.

TrainSmart: Web-Based Training for All Levels

Audience: Anyone responsible for training your staff

Description: Come learn about the most effective way to teach your staff how to use Horizon products. We've added TrainSmart, Horizon's online, on-demand training resource, to your existing maintenance plan at no additional charge. If you're not using it, you should be.

Using BidAdvantage for Schools with OneSource

Audience: Anyone interested in Horizon's new bid module

Description: An important piece of the procurement puzzle is the bid process. Horizon now offers extended functionality to better collect, analyze and ultimately award bids to the vendors that best suit your needs.

Using Technology to Increase Participation

Audience: Anyone interested in raising participation using Horizon technology.

Description: We have numerous products that will help you discover why your participation is low and help you increase the number of students eating school meals.

Converting from VBOSS to OneSource

Audience: Food Service Director or Project Manager moving from VBOSS BOH to either OneSource or KidServe.

Description: We'll discuss the key decisions and milestones involved with your data conversion, configuration, training and implementation.

VBOSS Troubleshooting

Audience: Project Manager and IT support

Description: Learn how to troubleshoot the most common technical support issues involved with the powerful VBOSS solution. Our most advanced support reps will share their troubleshooting expertise to identify root causes and effective resolutions.

OneSource/KidServe Front of House for Experienced Users

Audience: Experienced OneSource/KidServe users

Description: Go beyond the basic features to cover functionality and system options in more depth.

Note: Separate sessions to discuss letter setup, imports, reporting and troubleshooting and are scheduled.

TrainSmart: Web-Based Training for All Levels

Audience: Anyone responsible for training your staff

Description: Come learn about the most effective way to teach your staff how to use Horizon products. We've added TrainSmart, Horizon's online, on-demand training resource, to your existing maintenance plan at no additional charge. If you're not using it, you should be.

Activity choices:

Maximizing System Integration: Information Flow in OneSource

Audience: All users

Description: Your food service operation's main goal is to produce and serve food. This requires efficiency, accuracy and flexibility. Horizon's system is designed to be modular but by integrating both front and back office data you can create a complete solution that covers all of the bases while keeping everybody on the same page.

Horizon Derby

Bring your best derby hat and come in style to the Horizon Derby!

Food, drinks, dinner, music and prizes…come for dinner and then get ready to race. Bet on your favorite “horse” (with play money, of course), have yourself a mint julep (or other beverage of your choice), and win cool prizes!

 

Horizon Derby

Movie Night

Walk on down to the Horizon Movie Theater in your pajamas, your sweatpants, or your comiyest outfit for a relaxing evening after a stimulating day of classes and activities.

Popcorn, snacks, and drinks (alcoholic and non-alcoholic) will be provided!

Movie: Argo

Activity choices:

Horizon Derby

Bring your best derby hat and come in style to the Horizon Derby!

Food, drinks, dinner, music and prizes…come for dinner and then get ready to race. Bet on your favorite “horse” (with play money, of course), have yourself a mint julep (or other beverage of your choice), and win cool prizes!

 

Horizon Derby

Movie Night

Walk on down to the Horizon Movie Theater in your pajamas, your sweatpants, or your comfiest outfit for a relaxing evening after a stimulating day of classes and activities.

Popcorn, snacks, and drinks (alcoholic and non-alcoholic) will be provided!

Movie: Argo