MyResident Online™ Online account management system provides account transparency and convenience for your residents
MyResidentOnline is an easy-to-use system that gives your residents access to their account information any time, from any computer with Internet access. They can check their account balances and review exactly what was purchased, minimizing the balance inquiries your business office receives.
Plus, residents and non-residents (such as employees and residents’ family members) can use MyResidentOnline to make payments to a declining-balance account that can be used for purchases throughout the community.
Visit the MyResidentOnline website.
Communities benefit from this innovative system.
- Integrates fully with the Point of Service system
- Offers account transparency
- Allows residents and their families to monitor account balances and purchases 24/7
- Reduces account balance inquiries
- Enables residents to manage services, register for activities and make payments online
- Minimizes cash handling inside the facility
- Streamlines your billing process
- Creates invoices for residents and families
- Manages activities and services
- Provides easy access to announcements and service bulletins
- Increases resident satisfaction
Residents appreciate the convenience and account transparency.
- See every account detail – from aspirin to appetizers!
- Access account information online or by phone, anytime 24/7
- Use system that is secure and easy to operate
- Reconcile statements easily
- Register for activities and view announcements
- Share account information with family members
- Receive funds from family members
- Make online payments and set up automatic payments
- Receive email notification when balance is low
State-of-the-art technology provides peace of mind.
- Dedicated support
- Fully PCI-compliant
- Real-time reporting
Contact us today for more information.
- Gain a competitive advantage by giving residents and their families greater account transparency
- Increase resident satisfaction
- Reduce workload – fewer balance inquiries
“The residents often mention how much they enjoy the flexibility of the Horizon system regarding using their decline and incline accounts, as well as the transparency the system provides.”
J.J. Go,
Dining Services Director
Patriots Colony
Download the Patriots Colony Case Study.
These studies serve as examples for comparison only.
Case studies reflect a particular outcome within an individual business and does not necessarily guarantee the same results to another business. Your results may be affected by factors such as size, technology, user experience, and other intangibles. Our sales representatives and client relations managers will work with you to determine what software will work best for you based on those factors.
A Horizon representative using live software will show you the best solutions in food service technology and will answer all of your questions.
All you need? An internet connection and half an hour.