My Resident Online^TM

MyResidentOnline Account Management System provides transparency and convenience for your residents.

This easy-to-use system gives your residents access to their account information any time, from any computer with Internet access. They can check their account balances and review exactly what was purchased within a given timeframe, minimizing the balance inquiries your business office receives.

Plus, residents and non-residents (such as employees and residents’ family members) can use MyResidentOnline to make payments to a declining-balance account that can be used for purchases throughout the community.

Community Benefits

• Integrates fully with the Point of Service system
• Offers account transparency
• Reduces account balance inquiries
• Minimizes cash handling inside the facility
• Streamlines your billing process
• Creates invoices for residents and families
• Manages activities and services
• Provides easy access to announcements and service bulletins
• Provides cutting-edge technology
• Increases resident satisfaction
• Generates real-time reports

Patron Benefits

• See every account detail – from aspirin to appetizers!
• Enjoy faster Point of Service transactions
• Reconcile statements easily
• Register for activities and view announcements
• Share account information with family members
• Receive funds from family members
• Make online payments and set up automatic payments
• Receive low-balance email reminders

User-Friendly

• Easily access account balances
• Receive email notification when balance is low
• View announcements and register for activities

Smart and Powerful

• Increased resident satisfaction
• Reduced cash handling and loss
• Reduced workload--fewer balance inquiries
• Dedicated support
• Fully PCI-compliant
• Real-time reporting

Fast and convenient

• Access account information online or by phone, anytime 24/7
• Quick, easy, and secure
• Make payments and deposit funds using VISA/MasterCard and e-checks