NOT EVERY TECHNOLOGY COMPANY IS THE SAME
NOR ARE THEIR PRODUCTS

Systematic Evaluation is the Key to Obtaining the Right System

We encourage you to systematically compare Horizon’s system in the important areas identified in the grid (and/or other criteria) to any other company and see for yourself why so many clients choose Horizon. We welcome due diligence! We are confident that upon careful examination you will quickly see that Horizon excels in all categories and that Horizon represents virtually zero risk when investing your hard earned dollars.

HORIZON OFFERS THE BEST TECHNOLOGY

Most Sought-After Technology in the World!

Horizon offers the most sought after food service technology in the world as demonstrated in part when its OneSource software application was selected by the largest food service entity in the world, the United States Department of Defense, which acquired the system to be universally deployed to all of its dining facilities including all land bases, ships, submarines, and remote battlefields for the Army, Navy, Marine Corps and Air Force worldwide. It is important to note that this same Horizon core technology is utilized in all of Horizon’s markets.

It should also be mentioned that Horizon’s OneSource system was unanimously selected by all three integrators that were invited by the Department of Defense to bid on the integration of this massive deployment including the successful bidder IBM, as well as Accenture, and Computer Science Corporation (CSC). These multi-billion dollar corporations (to a corporation), recognized that OneSource’s powerful and sophisticated, and yet easy to use food service technology is unequaled and unanimously recommended it to the Department of Defense as their solution of choice in their response documents.

HORIZON HAS EXPERIENCE YOU CAN COUNT ON

No customer wants to be the “first” customer to ever use a system.
With Horizon this is not a problem. We have many years of experience
and Horizon food service technology has been successfully installed
in over 15,000 sites of nearly every description worldwide.

Horizon’s technology is successfully being utilized by some of the largest Food Service Operations in the World. In addition to its military contract, Horizon has successfully implemented thousands of school districts including a whopping 25% of the largest school districts in the country. Also hundreds of the most prestigious hospitals and senior living communities are using Horizon.

Additionally Horizon has been selected as a preferred food service technology vendor by twenty-eight food service management companies including all of the big three and the mega Army Air Force Exchange Service (AAFES) Corporation, which selected Horizon as its exclusive vendor for all of its K-12 installations worldwide.

Horizon is Not Just for Large or Mega Clientele

Horizon has had great success in winning large and prestigious accounts; however, every account is important and prestigious to us, even the smallest of operations. We take great pride in the fact that Horizon’s clientele is almost equally divided between small, medium, large and mega food service installations. There is virtually no installation that is too large or too small for Horizon technology. Horizon considers even the smallest accounts important and prestigious. In fact Horizon has designed an entire line of products specifically for the smaller food service entities.

Different Markets Provide Innovative Products Used by All Markets

Horizon’s vast experience with a variety of different markets yields a better solution for you. Horizon has developed solutions for virtually every food service need. As Horizon innovates and develops unique products for each of its various markets it can utilize these innovations in many of its other markets, such as healthy vending, biometrics, and security camera options (to name a few), thereby benefitting a wide range of customers. 

HORIZON OFFERS OUTSTANDING CUSTOMER SERVICE

Number one on Horizon’s mission statement is to provide outstanding
customer service. Horizon Founder/Chairman/CEO, Bob Williamson
established this as the cornerstone of Horizon’s business model when
he first founded the business and it remains so today.

Horizon does not just “talk the talk”, we “walk the walk” when we say we are serious about client satisfaction and client retention. Utilizing the celebrated “Clients for Life” program complemented by hard work, Horizon has been able to achieve independently determined ratings of 98% for customer satisfaction and 98% in client retention. Don’t just take our word for it, however, review over fifty pages of written references, case studies, and white papers, or even better, talk directly to our customers.

Horizon’s Four Step Implementation Program is Time Tested and
Proven to Yield Excellent Results

Every aspect of customer service is professionally rendered by Horizon, beginning after the sale with our initial meeting, whereby our food service technology experts will arrive on-site and meet with you to gain a complete understanding of your needs. Next they will produce a written implementation plan to accommodate your needs, and then perform the critical setup, database migration and interface process to interface to your other existing technology systems. Next your staff is thoroughly trained and certified to operate the system. The system is then efficiently implemented and “rolled out”. Throughout the process and beyond Horizon provides ongoing support and monitoring services on an as needed basis through its state-of-the-art Call Center.

This system is professional, fast, and efficient and has been tested and proven for many years with literally thousands of installations.

Horizon Has a Training Program to Fit Any Need

Horizon’s software is designed for the skill level of its users. It is very easy to learn and use. You should take comfort in the fact that we have trained tens of thousands of food service workers, (just like yours). Horizon offers free training at its state-of-the-
art training center in Atlanta for the all important position of project manager training.

Additionally Horizon offers professional training and implementation services to include turnkey to train-the-trainer. With options available for fulltime on-site specialists, computer based training with corresponding manuals, Internet and telephone training programs, quick start guides, and Horizon’s celebrated web based training system, TrainSmart, Horizon has training options that will accommodate virtually any need. Horizon also conducts more user group meetings with training than any other vendor including national, regional and state meetings throughout the year.

HORIZON IS WELL ESTABLISHED AND IN GOOD STANDING

HORIZON OFFERS STABILITY:
With technology company failures at an all time high, it is imperative
that a company offer stability to its valued clientele. Horizon offers
just that!

With over thirty years experience in software development, (specializing in food service technology since 1992), Horizon is well established as a widely respected global leader in food service technology. Horizon’s infrastructure is organized and experienced with a management team envied by the entire industry. Horizon employees are smart, professional and well-trained, with one of the lowest turnover percentages in the technology industry.

Horizon is profitable and has zero debt; it is experiencing excellent growth and has the highest Dunn and Bradstreet financial rating for a company its size and the lowest risk rating. Horizon offers outside audited financials upon request. Importantly Horizon has never sued nor been sued by any customer in over thirty-five years of doing business.

Horizon has been recognized as one of the top technology companies four years running by Deloitte in their prestigious Fast Fifty award program and was recognized by Inc. Magazine in their 500/5000 ratings in 2007 as one of the fastest growing private companies in America. Horizon’s innovative products have won awards and been heralded in over 650 national and world media outlets including Good Morning America, Fox News, CNN and a host of others.

HORIZON OFFERS SUSTAINABILITY:
When you buy technology it should be cutting edge and it should never
become obsolete. With Horizon you will receive cutting edge technology
and you are assured that it will remain that way!

Horizon has an aggressive R&D effort that is second to none. It is a significant and ongoing investment (which exceeds fifty million dollars), which assures you that Horizon’s technology will never become obsolete. You can rest easy knowing that Horizon developers are hard at work day in and day out throughout the year keeping Horizon’s OneSource system the number one food service technology system in the world.

Know too that it is written expressly for you, the end user. Horizon conducts numerous user group meetings throughout the country including national, regional and state. These are in part utilized to garner user suggestions to improve Horizon technology. Some 90% of all enhancements made to Horizon’s OneSource system are a direct result of customer suggestions. It is a system that has been designed and continues to evolve primarily through suggestions for improvement by its end users. Horizon also works with numerous state and federal agencies to ensure that it meets all applicable government regulations with its technology on an ongoing state by state basis.

HORIZON OFFERS A COMPLETE OFFERING:
There are numerous advantages in being able to acquire everything
that you need from one vendor, not the least of which is “one vendor
one phone call” for ongoing support.

Horizon offers comprehensive, modularized and scalable solutions including software applications, hardware/peripherals and services, meaning there is no need to deal with multiple vendors. Horizon designs specific software applications to fit your needs. It offers stand alone production kitchens, base kitchens with satellites, central kitchen cook chill and otherwise with satellites, central warehouse and distribution, catering, concessions, c-stores, and a variety of other systems. Horizon offers systems specifically designed for large and mega entities or small one kitchen operations. If it’s food service related, Horizon has the technology.

HORIZON IS AN INVESTMENT THAT PAYS FOR ITSELF—
AND THEN SOME!

Horizon Has a Solid Track Record of Reducing Costs

Horizon’s technology provides you with the information that you need when you need it. It pays for itself with a very fast ROI (in many cases reducing food costs 10-15% and increasing participation by as much as 25%). Shrinkage is almost always dramatically reduced, it saves time, complies with governmental regulations, and makes life easier.

Horizon Is Affordable: It is not the lowest in price and rarely the highest,
but it is ALWAYS the best value!

Horizon offers flexible options for payment including leasing, and with its scalable design can be implemented in phases making it affordable to most any budget.

WE INVITE YOU TO COMPARE!

We encourage and welcome you to conduct due diligence. After your careful and systematic evaluation of all companies using the same criteria, we ask you to compare and see for yourself if you do not agree with so many other food service operations that Horizon offers the highest value in virtually every category and has zero risk, meaning it is by far your best choice. Horizon offers “outstanding” customer service, state-of-the-art products of the highest quality and fair prices. Please call or write for a presentation today.