Food Service expertise that goes beyond just technology needs

With over 15,000 world-wide points-of-service and a staff possessing over 200 combined years of food service experience, Horizon has the knowledge to show you how to make your business more successful.

From high labor costs, turnover and declining student participation to ever-changing State/Federal regulations and increasing wellness awareness, the typical Food Service Management staff faces constant challenges. Critical business processes often get ignored, and problems compound due to too much time being spent on the latest need. Technology and food service management systems help you towards the path of success, but they must be utilized consistently and properly to truly benefit your operation. There are a multitude of systems, programs, and standards from which to choose. Which one is right for you?

In a little over 16 years of operations, Horizon has established a wealth of knowledge concerning the Food Service Industry. Although originally rooted in technology, Horizon has expanded its reach within Food Service Management to include operational best practices and standards of success. By leveraging our well-versed staff and diverse client portfolio, Horizon has created a Professional Services organization to help districts like yours conquer your challenges and establish a culture of success. Achieving your desired bottom line results is our measure of success.

To ensure the maximum benefit and return on investment, our Professional Services team consists of Senior Analysts and Engineers. The Professional Services team members are experts within the food service industry, and each one has logged thousands of on-site hours in operations just like yours. In fact, some Professional Services representatives have also held various management level positions within a K12 Public School district. All Professional Services representatives possess a profound understanding and appreciation for food service management that can only be achieved from years of continuous industry service.

Horizon’s food service expertise extends outside of just the K-12 Public School sector. We build upon our experiences within the Higher Education, Private Education, Healthcare, Business/Industry, Senior Living, Armed Services, and Correctional Institution markets to further maximize your return on investment. This diverse client portfolio allows Horizon to provide your district with the collective knowledge of all types of food service operations. The Professional Services team will help you to employ food service management best practices, regardless of K12 traditions and/or perceived operational standards.

The services offered through the Professional Services division are classified in two main categories: Technology and Business Processes Services. The Technology Services focus on all of your technological based systems, not just systems developed by Horizon, whereas the Business Processes Services focus on your operational/business needs.