Food Service expertise that goes beyond just technology needs

With over 15,000 world-wide points-of-service and a staff possessing over 200 combined years of food service experience, Horizon has the knowledge to show you how to make your business more successful.

From high labor costs, employee turnover and declining participation to ever-changing retail concepts and increasing wellness awareness, the typical Food Service Management staff faces constant challenges. Critical business processes often get ignored and problems compound due to too much time being spent on the latest need. Technology and food service management systems help you to take an important step towards the path of success, but they must be utilized consistently and properly to truly benefit your operation. There are a multitude of systems, programs, and standards from which to choose. Which one is right for you?

Since 1992, Horizon has established a wealth of knowledge concerning the Food Service Industry. Although originally rooted in technology, Horizon has expanded its reach within Food Service Management to include operational best practices and standards of success. By leveraging our well-versed staff and diverse client portfolio, Horizon has created a Professional Services organization to help operations like yours conquer your challenges and establish a culture of success. Achieving your desired bottom line results is our measure of success.

To ensure the maximum benefit and return on investment, our Professional Services team consists of Senior Analysts and Engineers. The Professional Services team members are experts within the food service industry and each one has logged thousands of on-site hours in operations just like yours. In fact, some Professional Services representatives have also held various management level positions within food service organizations! All Professional Services representatives possess a profound understanding and appreciation for food service management that can only be achieved from years of continuous industry service.

Horizon’s food service expertise extends outside of just the Senior Living Sector. We build upon our experiences within the K12 Public School, Higher Education, Private Education, Business/Industry, Healthcare, Armed Services, and Correctional Institutions markets to further maximize your return on investment. This diverse client portfolio allows Horizon to provide you with the collective knowledge of all types of food service operations. The Professional Services team will help you to employ food service management best practices regardless of industry traditions and/or perceived operational standards.

The services offered through the Professional Services division are classified in two main categories: Technology and Business Process Services. The Technology Services focus on all of your technological based systems, not just systems developed by Horizon, where as the Business Process Services focus on your operational/business needs.