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Bright Solutions, Brilliant Service... Everyday

What are bright solutions?

High-quality, user-friendly software and services that solve our customers’ modern business needs

What is brilliant service?

Genuine people providing both proactive and responsive service that leaves the customer with feelings of trust and loyalty that transcend the interaction of the moment.

Horizon’s technology solutions serve to automate and modernize school nutrition programs, K-12 online payments, senior living community dining and retail cafeterias, allowing our customers to focus on what matters…serving their students, residents, and patrons.  

Our software ensures compliance with government regulations, offers flexibility and program accountability, and provides meaningful data that can be used to make informed business decisions.  From our point of sale and food service management software to our online payment and registration system, we use the latest available tools to develop the functionality necessary to solve our customers’ complex business needs, while prioritizing ease of use for front-line employees.

Operating as a unit of Roper Technologies, (ROP: NYSE), with sister food service technology companies such as CBORD and iTradeNetwork, Horizon is headquartered in Duluth, Georgia and is a Microsoft Gold Independent Software Vendor. With products and services specialized for K-12 Schools, Senior Living Communities, Healthcare Facilities, and Corporate Dining, our systems are installed in over 11,000 sites across the United States and more than two million users take advantage of our technology.

We are committed to delivering bright solutions and brilliant service, to ensure an exceptional customer experience.

Our team works together to make your experience a great one!

Focused on delivering solutions and services that bring value to our customers... Structured for consistent growth to achieve those goals.

Horizon’s entire infrastructure is well-developed and organized for growth—from our experienced management team to our newest team members. The company’s core values guide us in all that we do to achieve our mission, pursue our vision, and constantly do what is right for our customers, employees, and partners.

Jim Hoefflin

I am passionate about using technology to
provide solutions and service that create value for our customers.

Jim brings more than 25 years of experience in software and consulting
industries to Horizon. He recently served as President and COO of Kewill Inc, a provider of global multi-modal transportation and compliance solutions for
manufacturers and logistics providers.

Prior to Kewill, he was CEO of Empower Software Solutions, a workforce management and human capital management solution provider, he also held various operational, technology, and marketing leadership roles for RedPrarie Corporation, a supply chain execution company. Jim also serves as President of CBORD, Horizon’s sister company that powers technology solutions for higher education, healthcare, senior living and business campuses.  His leadership style is characterized by setting a strong example, focusing on accountability, and creating a culture of common purpose and passion.

John Whisner

I am passionate about understanding and solving our clients' challenges to help
them best serve their customers' needs.

John Whisner will be responsible for leading the Sales and Marketing operations for both CBORD and Horizon. Whisner’s energetic discipline
and wealth of experience in leading high-performing sales and marketing teams over the past 25 years within diverse markets will propel CBORD and Horizon toward a more coordinated customer focus, with blanketing account coverage, and the generation of new clientele.

As the former Executive Vice President of Sales and Marketing at Empower Software Solutions, Whisner honed his skillset by focusing on enterprise level, multi-million dollar solutions and SaaS contracts. Prior to Empower, Whisner’s roles included Vice President of National Sales for Recall, and Senior Vice President of Sales for Ceridian. Whisner is a Veteran of the United States Army and graduate of the University of North Carolina at Charlotte–Belk College of Business.

Larry Delaney

I strive to anticipate our customers’ needs and deliver solutions that help them achieve their strategic goals.

Larry specializes in the innovative application of software, data, and technology. After 25 years of experience in software and technology, Larry has successfully led teams covering all aspects of business with an emphasis on customer-facing disciplines including sales, marketing, and corporate development.

Rob DeCarlo

I strive to deliver data-driven analytical insights to grow the business and provide value to our customers.

Rob leads and manages the accounting, finance, and planning operations at Horizon. Rob has over 18 years of corporate finance experience working in technology and healthcare markets. He spent the last nine years at MedAssets as the SVP of Financial Planning and Analysis and was integral in the take-private sale to Pamplona Capital Partners in 2016. Prior to MedAssets, Rob spent almost 10 years split between EarthLink and Intel in various finance roles. Rob has an MBA from Duke University and a BBA in finance from The University of Texas at Austin.

Amy Huff

My mission is to help build and nurture a loyal customer base, while
ensuring that our solutions solve modern market needs.

Amy is a goal-oriented leader with more than 20 years’ experience in the food service industry, school nutrition and software.  She is responsible for all operations of the Marketing department, including creative & product marketing, production, branding, promotions, conferences & tradeshows, as well as sales support functions.  Previously, she held management roles in customer service, product management, training, and project management.

Amy holds a School Nutrition Specialist credential from the School Nutrition Association and a Bachelor’s Degree from the State University of New York at Buffalo. She has served as chairperson of the Georgia School Nutrition Association Industry Advisory Board, co-chair of Public Relations for GSNA, and currently serves on the Resolutions & Bylaws Committee for the national School Nutrition Association.

Katherine Kay

I strive to build teams and cultures that lead to long-term success for the company, our employees, and our customers.

As Vice President of Human Resources, Katherine Kay will help us to transform the organization through her leadership by building human resources frameworks and strategies, by attracting and developing the best talent, and by building a culture of engagement, agility and innovation.

Katherine brings over a dozen years of corporate organizational design and human resources experience to our organization, with the most recent two years being at IPA, another Roper-owned company. Prior to IPA, Katherine held a variety of progressive positions, and was a key business partner in several acquisitions and integrations. Her ability to bridge teams and cultures will be an essential component to the company’s success moving forward. Katherine also serves as Vice President, Human Resources of CBORD, Horizon’s sister company, that powers technology solutions for higher education, healthcare, senior living and business campuses. Katherine holds a B.A. in Human Resources from Georgia State University, J. Mack Robinson College of Business.

Sarah Hayes

I am dedicated to providing a superior customer
experience to support our user community. My goal is to build a
relationship of teams working together to ensure customer success.

Sarah is responsible for leading the Customer Support and Experience teams for both CBORD and Horizon. She brings over 20 years of experience in the food service industry, ranging from running operations to leading technology support teams that help make customer operations more efficient and productive.  

She has spent most of the last 16 years with CBORD, most recently as a Corporate Account Manager responsible for major healthcare account acquisition and retention. In 2008, Sarah was awarded CBORD's Customer Service Award and she received recognition for outstanding customer experience in 2014. Prior to joining CBORD and Horizon, Sarah worked as a Food Production Manager for Aramark Campus Dining, where she was responsible for all planing, production, and purchasing activities.

Sarah is a graduate of Clarkson University in Potsdam, NY with a Bachelor of Science degree in Business Administration with concentrations in Mathematics and Finance.

Sarah actively co-chairs a committee of volunteers at the Symmetra (previously LPGA) event in Rochester, NY.  In this role, she is responsible for coordinating a committee whose primary responsibilities are to follow a group of golfers to keep the unofficial score so that fans and players have access to real time scoring. In her leisure time, Sarah is found at the gym, mowing the lawn, or spending time with her family.

Nancy Sullivan

I am passionate about providing customers with a partnership of knowledge and service resulting in solidly grounded implementations. Our customers' complete confidence and satisfaction is my goal.

Nancy is responsible for the satisfaction, loyalty and retention of Horizon's growing customer base. She leads the professional services team with the goal of attaining best in class customer success and profitability by driving rapid implementation of solutions.

Prior to joining Horizon, Nancy was a customer support representative for Concept Systems of Philadelphia, PA, a supplier of computer systems for food production management. At CSI she provided training, telephone support, and documentation.

Between 1982 and 1983, she was an administrative and clinical dietitian at Lynn Hospital in Lynn, MA, serving simultaneously as a consulting dietitian for Grampian Nursing Home in Dorchester. Previously, she was a sales representative for American Hospital Supply, working out of Boston.

Nancy received a BS from Framingham State College in Framingham, MA, in 1977, in food and nutrition as well as economics. She completed her dietetic internship at Raritan Bay Medical Center in Perth Amboy, NJ, in 1978.

Nancy was on the Board of Overseers of Harvard College in Cambridge, MA, serving as a member of the Visiting Committee for Dining Services from 1986 to 1992. She enjoys reading, cooking, mothering, and ice skating in her rare leisure hours.

Jason Hayes

I specialize in implementing processes that streamline
and improve accounting functions to better serve our customers.

Jason brings a wealth of accounting expertise, a breadth of financial systems knowledge, and years of institutional corporate reporting experience to the role. He is a dedicated and innovative accounting executive offering a distinguished career in building, strengthening, and leading corporate finance and accounting functions for worldwide business units of growing organizations.

Prior to joining Horizon, Jason served three years as International Controller for Radiant Systems Inc, a global provider of innovative technology to the hospitality and retail industries. His prior experience included positions at Teleflex Power Systems, Roper Industries, and a Regional Accounting Firm in Huntington, WV. Jason received a bachelor’s degree in accounting from Marshall University and is a CPA. When not working, Jason enjoys piloting small general aviation aircraft, as well as spending time with friends and family.

Why Horizon Software

Horizon and CBORD are the world’s leading providers of campus card and cashless systems, food and nutrition service management software, integrated security solutions, eCommerce platforms, and housing management software. Our success and growth is directly attributed to our team members. Our culture is built on integrity, respect for our people, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem solving, and learning agility drive our day-to-day actions.

We pride ourselves on being the only provider who can offer such a broad portfolio of solutions designed to improve our customers’ daily operations and help them provide their customers with greater convenience and satisfaction. We serve K-12 and higher education, healthcare facilities, supermarkets, continuing care facilities, corporations, and a host of other market segments.

Our products and services are used by more than 7,000 organizations in the U.S., Canada, Europe, South Africa, New Zealand, the Middle East, and Australia. Today, we employ over 500 professionals around the world. 

Apply Today

We are looking for team members who combine an entrepreneurial spirit with a relentless focus for exceeding customer expectations.  We offer a comprehensive benefits package including competitive compensation, performance-based incentives, health benefits, 401K, vacation, but most importantly an opportunity for personal growth and development.

Whether you're looking for an exciting career within our sales, marketing, development, support, services, or financial teams, we invite you to learn more about our company and explore opportunities to join Horizon Software.


Our products span across markets, each with its own unique approach to the issues your industry faces.


Our business partners, vendors, professional affiliations, and buying cooperatives are vital to helping us provide our customers with the best products and services on the market today.