The software is easy to learn and use. The program is done logically which makes it easy to teach and learn. The telephone support staff is well trained and highly knowledgeable about the program and fixes any problems quickly.
[Our Horizon technician] did a very nice job easing concerns with the quick turn-around time on installing four registers. Things could not have gone smoother and I appreciate everyone’s hard work to get the job done.
I am most impressed with the technicians who I have to call on. They are always very helpful, friendly and seem eager to help with anything going on. This is a great program with lots of reporting opportunity to use in any business.
At a glance, my director can know what we made and how to project to increase sales.
It’s a great POS system. I like the display screen and speed of the POS.
The flexible payment options within RX have increased sales and revenue by at least 20%. And, less cash handling equals faster line speeds. We are very happy with the response time, friendliness, and knowledge of Horizon’s tech support staff. Soon after the installation I saw our daily sales numbers increasing considerably. On any given day, I use the reports to track daily average checks for any meal, look into what items are selling, check on the activities of the cashiers, and lots more.
The system is easy to use, gives great reports, and has many options for payment (internal debit cards, payroll deduction).
There has been a great improvement in accuracy with the cashiers. Soon after the installation I saw our daily numbers improving considerably.