The form on this page is only to be used by customers who have been working with a support representative and have been directed to establish a computer connection. If you want to enter a support case, please go to Customer Login and enter your customer information. Then, click on the “Support” button and follow the instructions from there.
Only use the form below if directed to do so by your Support Representative.
If you are having difficulty connecting to Go To Assist, please review the following information provided by Go To Assist: https://support.logmeininc.com/gotomeeting/help/optimal-firewall-configuration-g2m060010